Stephanie Mabry

VP Loss Management & Loan Servicing @Sound Credit Union

Olympia, WA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

VP Loss Management & Loan Servicing @Sound Credit Union

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SKILLS

Process ImprovementLoan ServicingManagementTeam BuildingBranch ManagementCoachingCustomer ServiceCall CentersLoan OriginationSmall Business LendingVendor ManagementCredit AnalysisFinancial AnalysisCall CenterFinancial RiskLeadershipProject ManagementConsumer LendingCredit UnionsCross SellingCommercial LendingUnderwritingBankingTrainingRisk ManagementCredit RiskMortgage BankingLines of CreditTeam LeadershipCreditMicrosoft OfficeMicrosoft ExcelProgram ManagementMortgage LendingRetail BankingLoansWindows

ABOUT STEPHANIE MABRY

I am a seasoned Credit Union industry executive with 31 years of significant experience driving process improvements and efficiency in Credit Union services. I have proven success as a dynamic, results-driven executive, leading, mortgage, loan administration and collections processes. I\'m an expert critical thinker, communicator, possessing a strong ability to build, guide, and coach talent in teams. I am also effective at creating empowering solutions for members as an innovative problem-solver. Because of this, I am a recognized thought leader and change agent, able to streamline processes and motivate teams to achieve and exceed Credit Union goals.Some of my Areas of Expertise include Critical Thinking, Leadership & Training, Documentation & Reporting, Process Improvements, Project Management Business Planning & Generation, Member Information Confidentiality, Mortgage Loan Services, Credit Risk Management and Systems Administration.I also have software expertise with Word, Excel, Outlook, Symitar, Temenos, Streamlend, Velocity, Meridian Link, CUDL, Application Extender, Visible Equity, CUNEXUS, Synergy, IDOCS, Visa DPS, Share Point, Cisco, Oasis, Mortgagebot, Encompass, Brightworks, ADP-IPAY, and many more.

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