Stephanie Lawrence
Executive Account Manager at Heffernan Insurance Brokers. I strive to help clients protect their business!
- Role
- Executive Account Manager at Heffernan Insurance Brokers
- Location
- Walnut Creek, CA, US
- LinkedIn followers
- 500 followers
About Stephanie Lawrence
I have been in the business for over 20 years and my passion is working with non-profit…
Experience
Executive Account Manager
Mar 2002 — Present
Develop and maintain strong relationships with clients to ensure customer satisfaction and retention.Serve as the primary point of contact for client inquiries and concerns.Collaborate with internal teams to deliver customized solutions that meet client needs.Monitor and analyze account performance to identify opportunities for growth and improvement.Prepare and present regular reports on account status and performance metrics.Negotiate contracts and agreements to maximize profit and ensure client satisfaction.Stay updated on industry trends and competitor activities to provide strategic insights to clients.Coordinate with the sales team to identify and pursue new business opportunities within existing accounts.
Skills
- Workers Compensation
- Insurance Brokerage
- Claims Management
- Captives
- General Insurance
- New Business Development
- Liability
- Financial Risk
- Brokers
- Salesforce.com
- Directors & Officers Liability
- Employment Practices Liability
- Inland Marine
- Risk Financing
- Casualty
- Umbrella Insurance
- Business Development
- Legal Liability
- Commercial Insurance
- Commercial Lines
- Casualty Insurance
- Risk Management
- Insurance
- Professional Liability
- D&O
- Property & Casualty Insurance
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.