Stephanie L.

About Stephanie L.

I’ve been immersed in the collision repair industry since I was 15, learning the craft alongside my father and developing a deep appreciation for precision, quality, and integrity. What began as hands-on experience quickly evolved into a lifelong passion and career.With over 15 years of professional experience in automotive estimating and refinishing, I bring a strong eye for detail and a commitment to delivering exceptional results. At Wren’s Collision Group, I’ve helped improve operational workflows, elevate customer satisfaction, and foster a team-oriented culture focused on excellence and efficiency.During my time at Gerber Collision & Glass, I sharpened my skills in damage assessment and parts coordination, balancing accuracy, speed, and communication in a high-volume environment.I take pride in building trust with customers, ensuring high-quality repairs, and contributing to a more modern, service-driven approach to collision repair.

Experience

1. Automotive Service Advisor

   Wren’s Collision Group

   Jul 2023 — Present · GA, US

   With over 13 years in the collision repair industry, I’ve built strong expertise in estimating, insurance communication, and customer service. My background across multiple roles has given me a full understanding of the repair process from start to finish.I take pride in helping customers feel at ease during a stressful time while keeping accuracy, organization, and clear communication at the center of everything I do. Always open to connecting with other industry professionals and continuing to grow in the field.