Stephanie Kraft

About Stephanie Kraft

I am a proven leader, with over ten years of experience in the financial services industry, focusing on project management, regulatory compliance and change management, operational effectiveness, risk and controls, process improvement, and mortgage servicing, including the foreclosure process, bankruptcy, FHA, foreclosure alternatives, loss mitigation, and SCRA. Through my ability to quickly understand my client’s needs, adapt to their business, and drive results, I have established myself as a valuable resource to my clients on their high-profile engagements.Areas of Expertise Include:> Project Management: Manage complex processes by implementing efficient methodologies, developing streamlined reporting, delivering effective presentations, and facilitating training to prioritize and drive critical tasks to completion.> Operational Efficiency: Perform operational risk assessments and provide executive reporting, impact analysis, and process improvement recommendations to management.> Internal Audit and Compliance QA: Research and develop discerning and detailed responses to Internal Audit and Compliance QA questions for review with and presentation to executive management.> Regulatory Compliance: Evaluate and analyze risk frameworks and process control effectiveness relating to mortgage servicing and banking for large U.S. banking institutions. Identify any potential process functionality gaps and provide recommendations for process improvements.> Quality Control Testing: Examine and evaluate compliance with regulatory requirements across multiple business processes. Determine necessary actions for remediation in order to document compliance.

Experience

1. Associate Director

   Guidehouse

   Sep 2020 — Present

Education

• Mount St. Mary's University

  Bachelor of Science (BS), Business Administration: International Business and Economics; Business Management

  2006 — 2009

• Mount St. Mary's University

  Master of Business Administration (MBA)

  2010 — 2011

Skills

• Strategic Planning
• Microsoft Excel
• Financial Modeling
• Project Management
• Financial Analysis
• Short Sales
• Leadership
• Program Management
• Risk Assessment
• Consulting
• Microsoft Powerpoint
• Foreclosures
• Internal Controls
• Management Consulting
• Risk Management
• Bankruptcy
• Data Analysis
• Management
• Internal Audit
• Quality Control
• Business Analysis
• Change Management
• Financial Services
• Global Regulatory Compliance
• U.s. Federal Housing Authority (Fha)
• Analysis
• Process Control
• Process Improvement
• Regulatory Compliance
• Policies & Procedures
• Microsoft Office
• Business Transformation