Stephanie Kauffman

HPE Hybrid Cloud Services Product Manager

Role
Hpe Greenlake Clouds Service Solutions - Service Readiness & Launch Manager at Hewlett Packard Enterprise
Location
Tucson, AZ, US
LinkedIn followers
500 followers

About Stephanie Kauffman

Career Summary Accomplished Global Service Product Manager with twenty-five years of comprehensive IT knowledge and experience delivering, managing, and developing new HPE services offerings. In my current position I work with multiple global cross-functional teams including aligning with Business Units, and partners to drive innovation and development of new Hybrid Cloud service offerings for our Channel partners. Recent Notable Accomplishments • Lead cross-functional team to facilitate the development and execution of HPE’s Services Portfolio Channel Strategy and roadmap.• Lead a highly complex strategic organizational team to develop and launch the first ever HPE Chanel focused service offering, enabling partners to lead the HPE GreenLake Customer Experience. • Provided innovative thought leadership and made significant contributions to the development of the HPE Partner Ready Vantage program Support Services Center of Expertise• ProfessionalHighlights Hewlett Packard Enterprise Present)Global Hybrid Cloud Services Product ManagerGlobal services product management responsibility for development and execution of HPE Services Portfolio Channel strategy. Accountable for designing and lead large cross-functional teams to implement, and development of all HPE Hybrid Cloud services offerings for the Channel. Global High Performance Computing Services Product ManagerGlobal services product management responsibility for HPE NonStop, HPE Integrity Servers, HPE HP-UX, HPE Serviceguard, HPE Edgeline, and HPE Moonshot services portfolio and roadmap. Accountable for designing and lead large complex cross-functional teams to implement new services development of core and as-a-service offerings. Service Delivery ManagerLed highly complex cross functional teams of Account Support Managers, Technical Consultants, Service Experience Managers, Datacenter Hardware Specialists, and Field Engineers to deliver innovative solutions that meet our customers’ needs. Excelled at improving team productivity and employee satisfaction during times of business development, and large-scale transformation.Account Support ManagerTrusted advocate for customers to ensure delivery of HPE contractual obligations. Responsibility included leading delivery team, project management, alignment of HPE services to customer business objectives, and delivery of ITSM maturity workshops.Field Engineer District ManagerManaged a team of 20 Customer Engineers, Limited Term Employees, and Agency Contractors covering the Southern Arizona District.

Experience

  1. Hpe Greenlake Clouds Service Solutions - Service Readiness & Launch Manager

    Hewlett Packard Enterprise

    Jul 2022 — Present

Education

  • DeVry University Phoenix, AZ

    Bachelor of Engineering - BE

    1996 — 1999

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