Stephanie Rooney

About Stephanie Rooney

Solution-focused and strategically-minded sales training expert who offers excellence in designing high-impact curriculum and presenting effective virtual and classroom instruction.Specializes in tailoring strategic training models and dynamic presenting techniques to enhance the engagement of the audience, improve the retention and recall of course content, and reinforce newly acquired skills and knowledge.Leverages available technologies and capitalizes on opportunities for cross-functional collaboration to create the highest-quality learning experiences, maximum the value and usefulness of training programs, and achieve ultimate appraisals from attendees.

Experience

1. Training Analyst Iii

   Exostar

   May 2020 — Present · Herndon, VA, US

   Analyze and evaluate existing training program and content to measure effectiveness and streamline customer onboarding process. • Partner with Subject Matter Experts to develop and deliver key product training materials and job aids to best enable end-users to utilize platform solutions. • Design and implement blended learning practices utilizing virtual, in-person and web-based resources to deliver monthly trainings to customers across the globe. • Manage and maintain knowledgebase website with step-by-step product guides, videos, and infographics to engage and support end-user self-help experience.

Education

• University of Lynchburg

  Bachelor of Arts, Economics

Skills

• Ip Phones
• Leadership
• Onstream Webinars
• Adobe Acrobat
• Spreadsheets
• Software Documentation
• Social Media
• Office Management
• Polycom
• Construction
• Accounts Payable
• Team Building
• Camtasia
• Strategic Planning
• Powerpoint
• Microsoft Excel
• Real Estate
• Accounting
• Microsoft Word
• Property Management
• Voice Over Ip (Voip)
• Broadsoft
• Customer Service
• Customer Satisfaction
• Training
• Microsoft Office
• Sales
• Leases
• Budgets
• Administrative Assistants
• Teamwork