Stephanie Johnson
Product Manager, Enterprise Applications Platform at GSK
- Role
- Product Manager, Enterprise Application Platform at GSK
- Location
- Norristown, PA, US
- LinkedIn followers
- 500 followers
About Stephanie Johnson
Corporate professional providing Admin and IT support with a focus on customer engagement and client satisfaction. Experience working in a global incident and problem management environment, with proven communication, technical writing, and training skills. Known for implementing process improvements and collaborating with global project teams to deliver exceptional support to the client community.Key Skills:Organization and CoordinationAdministrationCustomer Relationship ManagementProblem SolvingData AnalysisTrainingProcess ManagementTechnical Documentation
Experience
Product Manager, Enterprise Application Platform
May 2020 — Present
Education
Montgomery County Community College, Blue Bell, PA
Associate Degree
Skills
- Process Improvement
- Management
- Technical Writing
- Itil
- Healthcare
- Scrum
- Incident Management
- Vendor Management
- Microsoft Office
- IT Service Management
- Change Management
- Ibm Watson Conversation Service
- Databases
- Bmc Remedy Administration
- Customer Service
- Technical Support
- Business Analysis
- Technical Training
- Project Management
- Service Improvement
- Pharmaceutical Industry
- Business Process Improvement
- Cross-Functional Team Leadership
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