Stephanie Hansen

Director, Customer Success Manager

Role: Director, Customer Success Manager at Salesforce
Location: Ogden, UT, US
LinkedIn followers: 500 followers

About Stephanie Hansen

Quality Assurance Manager with over 12 years experience in the quality assurance industry. Over 8 years of experience leading a diverse team of QA professionals- Release Manager with several years of experience managing release dates and dependencies for multiple projects- Team Leader in implementing agile methodologies using Scrum- Project Manager for QA teams managing several teams at one time with local and geographically dispersed teams- Extremely knowledgeable in Microsoft Suite using Office, Project, Word, Excel, PowerPoint, OneNote. As well as the following Software development tools: JIRA, Feature plan, Devnet, SAMI, SharePoint, WebEx, Serena

Experience

Director, Customer Success Manager
Salesforce
Feb 2024 — Present

Education

University of Phoenix
Associate of Arts (A.A.), Business Administration and Management, General
2011 — 2013

Skills

Software Quality Assurance
Third Party Vendor Management
Integration Testing
Quality Management
Scrum
Release Management
Agile Testing
Web Services
Project Management
Defect Tracking
Dependency Management
Performance Testing
Regression Testing
Test Management
Manual Testing
Sdlc
Agile Project Management
Agile Methodologies
Technical Support
Waterfall
Jira
Software Project Management
Test Strategy
Quality Center
Test Planning
Quality Assurance
Server Side
Testing
Desktop Application Development
System Testing
Test Cases
Quality Control

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