Stephanie Garcia

About Stephanie Garcia

Hi! I’ve spent the last 9 years working across Trust & Safety, content moderation, customer support, and food service — all roles where people and clear communication come first. Most of my background is in Trust & Safety, where I helped keep online spaces safe and thoughtful by reviewing content, enforcing policies, and supporting internal teams. I’m also no stranger to fast-paced, customer-facing environments, and I pride myself on being reliable, adaptable, and calm under pressure. Whether I’m behind the scenes or front and center, I care deeply about helping people feel heard, supported, and safe.

Experience

1. Content Analyst

   Highspring

   Sep 2025 — Present · San Jose, CA, US

   Evaluate AI model outputs to ensure extracted data from webpages is accurate, logically structured, and contextually meaningful- Review and validate imported and exported datasets to confirm the AI model consistently captures high-quality, relevant information- Assess extraction performance and consistency by identifying errors, improving data quality, and ensuring reliable results across different workflows.

Education

• San José State University

  Bachelor of Science (B.S.), Advertising

  2009 — 2013

Skills

• Social Media
• Facebook
• Cold Calling
• Microsoft Word
• Blogging
• Social Networking
• Advertising
• Target Audience
• Windows Movie Maker
• Customer Service
• Microsoft Office
• Sales
• Mindfulness
• Team-Oriented
• Teamwork
• Retail
• Time Management
• Organization
• Powerpoint
• Microsoft Excel