Stephanie Curtis

Chief Member Experience Officer at VyStar Credit Union

Role: Chief Member Experience Officer at VyStar Credit Union
Location: Jacksonville, FL, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Stephanie Curtis

Strategic Financial Operations Executive | Product Development, Lending, Commercial Banking and Fraud SpecialistHello! I\'m Stephanie, a results-driven executive with a proven track record in orchestrating seamless financial operations, spearheading product innovation, and fortifying defenses against fraud within the dynamic landscape of the financial industry.With a solid foundation spanning years of hands-on experience, I\'ve honed my skills in not only optimizing operational efficiency but also in crafting cutting-edge financial products that resonate with both customers and market trends. My journey through the realms of lending and fraud management has further enriched my perspective, allowing me to strategically safeguard assets while fostering sustainable growth.Throughout my career, I\'ve steered cross-functional teams to develop and launch successful financial products that meet the evolving needs of members. My passion for innovation is matched by a commitment to ensuring robust risk management practices, drawing from my profound insights into lending dynamics and fraud mitigation strategies.My ability to seamlessly navigate the intricate nuances of operations, coupled with an acute sense of market trends, empowers me to create value that transcends conventional boundaries. Whether it\'s architecting innovative lending solutions or proactively countering emerging fraud threats, I thrive on delivering impactful results that contribute to the overarching success of organizations.As a forward-thinking leader, I am dedicated to fostering a culture of collaboration, innovation, and excellence. I embrace challenges as opportunities for growth, and my ability to harness emerging technologies and data-driven insights is a testament to my commitment to driving transformational change.#FinancialOperations #ProductDevelopment #FraudMitigation #StrategicLeadership

Experience

Chief Member Experience Officer
VyStar Credit Union
Jul 2025 — Present · Jacksonville, FL, US

Education

Florida School of Banking
Banking and Financial Support Services

Contact information

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Work email
c••••••@vystarcu.org
Personal email
•••••@•••••.com
Direct dial
+13•••••••94

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Current company

VyStar Credit Union

Banking · 2K employees · Founded 1952 · Jacksonville, Florida, United States

At VyStar, our work is inspired by the people, businesses and communities we serve every day. We are focused on helping our members achieve their financial goals and building stronger communities for everyone. VyStar membership is open to everyone who lives or works in the 49 contiguous counties of Central to North Florida, 10 Southern Georgia counties, and past and present military members and their families all over the world. We’ve always been about helping people in their financial lives. Our story began 70 years ago when 12 founding members had one bold idea: to create a safe place for our military and civil service members to save and borrow money. Stationed at Naval Air Station Jacksonville, they called the credit union Jax Navy Federal Credit Union. Still headquartered in Jacksonville, Florida, VyStar has grown to serve anyone who lives or works within our areas of service from Central Florida through Georgia. We’ve made it easy to join VyStar because we believe the more we grow, the more good we can do. VyStar Credit Union is the second-largest credit union headquartered in Florida and now serves more than 900,000 members with assets totaling over $13.5 billion. VyStar is the largest mortgage lender in Northeast Florida and a major employer in the region with over 2,000 employees across the communities it serves. VyStar membership is open to everyone who lives or works in the 49 contiguous counties of Central to North Florida, 26 Georgia counties and past and present military members and their families all over the world. Working at VyStar is more than a job — it’s an opportunity to build a lasting career and impact your community. If that sounds good to you, you may be the right fit for our team.

vystarcu.org

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About Stephanie Curtis

Experience

Chief Member Experience Officer

Education

Florida School of Banking

Find verified contacts for anyone on LinkedIn