Stephanie Cortez

About Stephanie Cortez

I am a digital transformation leader and Salesforce strategist with a proven track record of architecting enterprise-wide technology solutions that scale, integrate, and prepare organizations for AI-enabled growth. With over 20 years of experience aligning business and IT strategies, I specialize in leading cross-functional teams to deliver measurable impact across operations, marketing, sales, and customer experience.At the intersection of innovation and execution, I’ve directed multi-org Salesforce implementations from the ground up — including Sales Cloud, CPQ, Manufacturing Cloud, Service Cloud, and Account Engagement — to streamline operations, increase visibility, and reduce manual work by as much as 40%. I’ve also championed foundational strategies for AI readiness by enhancing data integrity, system governance, and real-time analytics.What sets me apart is my ability to lead transformation that is both people-centered and performance-driven — ensuring adoption, scalability, and ROI across every layer of the business. My leadership style is collaborative, decisive, and focused on translating complex needs into technology that accelerates enterprise value. Core Focus Areas:• Executive oversight of CRM and IT modernization programs• Salesforce strategy & enterprise system architecture• Data visibility, automation & AI enablement• Governance, security & change leadership• Multi-entity team alignment & stakeholder engagementI\'m energized by future-focused companies ready to reimagine their operations through technology — and I bring the experience and vision to help lead that charge.

Experience

1. IT Project Manager

   Curry Supply Company

   Jul 2024 — Present · PA, US

   Leading digital transformation initiatives through Salesforce implementation and enterprise system optimization across three companies, with a focus on scalability, automation, and AI readiness.• Led end-to-end Salesforce implementation (Sales Cloud, CPQ, Account Engagement, Service Cloud, Manufacturing Cloud, Ecommerce), transforming legacy processes and enhancing operational agility• Managed a cross-functional team of a Project Manager, CPQ Specialist, Marketing & Data Analytics Manager, Developer, and Senior Salesforce Admin• Built the data and process infrastructure to support future AI and machine learning initiatives across sales, service, and marketing• Developed and delivered training to 125+ users to increase adoption and reduce onboarding time across departments• Integrated Salesforce with ERP systems, MarTech platforms, and third-party tools to create a connected, insight-driven ecosystem• Improved sales pipeline visibility by 60% through optimized CRM configuration and real-time reporting• Streamlined workflows and automated core business processes, cutting manual effort by 40%• Led governance, security, and change control efforts to ensure long-term scalability and data integrity• Collaborated with executives to align emerging technology investments with business growth and innovation goals

Education

• Penn State University

  Bachelor of Science, Business Entrepreneurship

  2002 — 2006

Skills

• Salesforce.com
• Business Development
• Sales Operations
• Teaching
• Management
• Networking
• Marketing
• Advertising
• Selling
• Direct Sales
• Training
• Negotiation
• Lead Generation
• Strategic Partnerships
• Solution Selling
• Account Management
• Team Management
• Unified Communications
• Telecommunications
• Sales Management
• Salesforce Training
• Technical Training
• Sales
• Managed Services
• Social Networking
• Data Center