Stephanie Smith
Manager of Customer Success @Collage Hr
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WORK HISTORY
Manager of Customer Success @Collage Hr
Toronto, ON, CA
EDUCATION
Dalhousie University
Bachelor’s Degree, English Language and Literature, Sociology and Social Anthropology
ABOUT STEPHANIE SMITH
Hi! I’m Stephanie. I help people fall in love with products. How? By putting the customer at the center of everything I do. I’m a passionate Customer Success Leader who thrives in a collaborative environment. I’m a self-motivated quick-learner who has a wealth of experience working at SaaS companies in product, and customer success roles. Outside of work I regularly volunteer at local arts and culture events. I love reading, gardening, yoga, spending time in nature, and traveling. Reach out if you’d like to chat about customer success methodology, trade gardening tips, or share your favourite sweater-weather reads. Professional Skills: Product Ownership | Product Analytics | Product Development | SaaS | Agile Development | Waterfall Development | Customer Success Management | Process Documentation | Client Retention | Account Management | NPS | On-boarding & Implementation | Sales | Research & Analysis | Digital Marketing | Social Media Management
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