Stephanie Algarin
Strategic Account Manager @TPx
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WORK HISTORY
Strategic Account Manager @TPx
As a Strategic Account Manager (SAM) at TPx, my role is focused on managing and growing key client accounts. I build strong relationships with clients, acting as a trusted advisor to ensure their needs are met and their satisfaction is maintained. A key part of my role is identifying opportunities for upselling and cross-selling while monitoring account health to drive retention. I recommend tailored technology solutions that align with each client’s goals, leveraging TPx’s product portfolio, and ensure smooth implementation by coordinating with internal teams.I’m responsible for achieving revenue targets and optimizing the value my clients receive, ensuring pricing accuracy. Resolving any client issues quickly and collaborating with internal teams are also crucial parts of my job. I take pride in educating clients on how to maximize their investments in TPx solutions and developing strategic account plans to ensure their long-term success. My role requires strong communication skills, a deep understanding of TPx’s offerings, and a focus on both client satisfaction and account growth.
EDUCATION
Brookhaven Community College
Journalism & Psychology
SKILLS
ABOUT STEPHANIE ALGARIN
As a Strategic Account Manager at TPx Communications, I focus on building lasting client relationships and delivering tailored solutions that align with each organization\'s unique goals. I work closely with businesses to simplify and strengthen their IT environments — leveraging TPx\'s full product portfolio including connectivity, security, SASE, voice, and cloud solutions.My approach is consultative and relationship-first. I partner with internal teams and serve as a trusted advisor to help clients improve performance, reduce complexity, and make confident technology decisions that support long-term growth.
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