Stephan Arias
Executive IT Solutions Support | Fortune Global 500 HQ | Security+ Certified | Cybersecurity & Project Management M.S.
- Role
- IT Solutions Support at AB InBev
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Stephan Arias
Executive focused IT Solutions Support professional supporting leadership and business critical operations at the global headquarters of a Fortune Global 500 multinational organization.I specialize in enterprise desktop environments, collaboration systems, identity access, and operational support while maintaining strong cybersecurity awareness and risk discipline.With a Security+ certification and graduate training in Cybersecurity and Project Management, I combine technical execution with strategic awareness in fast paced, high accountability environments.I thrive in roles that require trust, professionalism, and precision under pressure.CORE SKILLSExecutive & VIP IT SupportMicrosoft Teams, Zoom Rooms, Outlook, ExchangeAzure Active Directory, Endpoint ManagementWindows & macOS Enterprise SupportPowerShell AutomationServiceNow Incident & Asset ManagementCybersecurity Fundamentals & Risk AwarenessOnboarding & Access ProvisioningCollaboration Systems TroubleshootingVendor & Cross Team Coordination
Experience
IT Solutions Support
Dec 2023 — Present · Manhattan, NY, US
Provide white glove IT and collaboration support for executive leadership and senior stakeholders at a Fortune Global 500 multinational headquarters.Support Microsoft Teams, Zoom Rooms, Outlook, Exchange, and enterprise desktop environments with strict uptime and professionalism expectations.Coordinate with network, cybersecurity, collaboration, and vendor teams to resolve incidents impacting business critical meetings and global operations.Lead onboarding, device provisioning, account access, and executive technology setups.Troubleshoot Azure AD authentication, endpoint compliance, mobile access, and enterprise application connectivity.Maintain detailed ServiceNow incident, asset, and escalation documentation.Serve as a trusted technical presence during executive meetings, board level sessions, and high visibility corporate events.
Education
Utica University
Master of Science - MS, Cybersecurity & Project Management
State University of New York at Oswego
Operation Management & Information Systems , Computer and Information Systems Security/Information Assurance
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