Stephan Abraitis

Vice President Global Technology Service Management @Manulife

Toronto, ON, CA

Lead enterprise-wide operations within a complex, regulated global environment; ensuring service continuity, organizational resilience, and compliance with internal policies and external regulatory standards. Accountable for standardizing governance frameworks, implementing enterprise risk controls, and driving cross-functional alignment across business lines and regions. Oversee a global command structure to enable real-time decision-making and rapid incident resolution. Direct a multi-disciplinary team delivering enterprise platforms, strategic change, and large-scale transformation initiatives, scaling operational capabilities and governance across geographies to meet evolving business needs.