Steph McCormick

Area Development Manager @mydentist (UK)

Hampshire, GB

Produces, monitors and adapts as necessary a business plan by practice to deliver the agreed Area Performance Objectives· Identifies growth opportunities backed up with a commercially viable business plan· Engages with Clinicians and practice teams. Builds relationships through regular practice visits, 121’s and team meetings. Maintains the focus on performance delivery, KPIs and future growth plans· Works with Regional Business Development Managers to ensure the Area is fully aware of the Company private strategy and that the practices’ private targets are planned, with the tools in place to deliver· Takes responsibility for engaging Dentists to support the delivery of the Company’s business plan.· Ensures that all Practice Managers are coached, supported and recognised to manage and grow their teams and their business.· Ensures a smooth transition of all acquisition practices into the Area· Drives performance through effective Performance Management. Leads by example and ensures all direct reports have a Performance Plan.· Develops the Area Team and themselves, maintaining a strong focus on learning and development· Maximises resources available. Utilises effective holiday and absence management. Uses proactive staff planning to ensure each Practice has right people, right place, right time (and at the right cost)· Builds a succession and manpower plan for the key roles in the Area including management and Clinicians· Delivers the Customer Journey with the emphasis on service and choice· Proactively builds and maintains external stakeholder relationships to enable the delivery of the Area Business plan.· Delivers Operational Excellence – ensures that every practice maintains required compliance standards, clinical standards and a safe environment for colleagues and customers.Demonstrates positive leadership behavior at all times, acting as a role model within the Area

Eastleigh College

NVQ Level 3