Stella M. Martino C.

Learning & Leadership Development Programs - Lead Coordinator & Training Prime @Nqx

Montreal, QC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2024 — Present

Learning & Leadership Development Programs - Lead Coordinator & Training Prime @Nqx

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Montreal, QC, CA

Design, implement, and continuously improve leadership and learning development programs aligned with the organization’s strategic priorities. Identify organizational capability needs, evaluate & implement learning solutions, lead stakeholder engagement and change management to ensure relevance, adoption, and measurable impact. Some highlights- Lead the end-to-end design, development, and implementation of training programs to support our group of companies through a major digital transformation and the rollout of a new Human Capital Management (HCM) system. Drive the transition and change management process from a training and knowledge transfer perspective by partnering with key departments to identify employee training needs, develop targeted content and instructor-led materials, and coordinate delivery to ensure a smooth and successful adoption. Monitor training completion rates and employee feedback (Voice of the Employee surveys) to assess effectiveness and continuously improve quality and engagement- New technology integration: into training initiatives: MS Copilot AI agent integrated into our MS Teams collaboration platform to support with frequently asked questions related to the HCM features and business specific implementation- Design and create an onboarding journey for new employees, to help them connect with the company\'s values and culture. Rooted in accountability, self-evaluation, self-coaching, goal-setting and a growth mindset, the journey allows them to step into their roles with confidence and clarity. The program structure now serves as foundation for all training programs involving internal movement at the company, in their versions: Self-serve, Cross-Training, Return to Work.

EDUCATION

2019 — 2020

Concordia University

John Molson School of Business, PPCC Professional Coaching Certification

1999 — 2002

University of Buenos Aires

Engineering Master's Degree, Numeric Simulation & Automatic Control

2006 — 2006

McGill University - Desautels Faculty of Management

Six Sigma Green Belt Certified, Continuous Improvement

2014 — 2015

BMGI

Lean Six Sigma Black Belt certified, Continuous Improvement

SKILLS

Business TransformationSoftware Project ManagementCrmItilTeam ManagementCross-Functional Team LeadershipOutsourcingSoftware DocumentationSdlcManagementPmoPmpLeadershipProject PlanningTeam LeadershipErpProcess ImprovementIT StrategyProject ManagementSharepointTestingService DeliveryProcess EngineeringBusiness AnalysisProject DeliveryGovernanceBusiness Process ImprovementService ManagementVisioIT Service ManagementChange ManagementSix SigmaResource ManagementBusiness IntelligenceBusiness ProcessIntegrationIT ManagementProject Portfolio ManagementRequirements AnalysisVendor Management

ABOUT STELLA M. MARTINO C.

A lifelong learner and technology enthusiast, I hold a master\'s degree in engineering, along with certifications in continuous improvement (Black Belt Lean Six Sigma) and professional coaching, among others. A love for discovering new places, cultures, and languages led me in 2003 to make Montreal, Canada, my third home. Fluent in Spanish, English, and French, I\'ve also studied Italian and Japanese, driven by a passion for connection.True to a curious nature, my career journey has been both diverse and enriching. I’ve worked as a process engineer, software programmer, continuous improvement lead, service excellence manager, leadership development coach, learning development programs coordinator, trainer, and facilitator in corporate environments. These experiences have shaped my holistic approach to problem-solving and growth.I\'m passionate about designing, creating, implementing, and refining ideas in every facet of my life. I feel what sets me apart is my adaptability, creativity, curiosity, and a sense of humor and play that brings energy and joy to everything I do.An art enthusiast at heart, I also find joy in practicing ballet 🩰, clowning 🤡, reading, listening to music, taking long walks ‍ in nature and spending quality time with my son and family.Looking forward to hearing about you!

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Stella M. Martino C. — Learning & Leadership Development Programs - Lead Coordinator & Training Prime at Nqx in Montreal, QC, CA | Unifers