Stella Booth.
Customer Service Specialist Export @Sherwin-Williams
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WORK HISTORY
Customer Service Specialist Export @Sherwin-Williams
Bolton, GB
EDUCATION
University of Lancashire
Master of Business Administration - MBA, Business Administration and Management, General
University of Jos
M A, Mass Communication
The University of Salford
Msc , Procurement logistics and Supply Chain Management
ABOUT STELLA BOOTH.
Highly organised and detail-oriented supply chain professional committed to ensuring the seamless flow of goods and information. At Sherwin-Williams, I thrive on optimising logistics processes, managing accurate data, and contributing to operational efficiency within our export operations.As a Customer Service Specialist (Export), I am dedicated to managing international sales orders accurately in Oracle, resolving diverse customer queries efficiently using Salesforce, and ensuring full compliance with export documentation via SPEX. I enjoy actively contributing to key business projects alongside senior specialists, including Salesforce implementation and process improvements, and liaising across departments to ensure smooth order fulfilment and customer satisfaction. This role builds directly on my previous contributions as a Supply Chain Administrator within the company, where I supported planning, procurement, and supplier management. Core Strengths & Systems : My core strengths developed through my roles here and previously include: Logistics Administration & Coordination Process Improvement & Optimisation Data Entry & Analysis (Excel)🤝 Supplier Communication & Management Export Order Management Stakeholder CollaborationSystems Proficiency: Oracle, Salesforce, Magento, Peoplevox, SPEX, MS Office 365 (Advanced Excel). Prior to joining Sherwin-Williams, I developed my skills in fast-paced environments like In The Style (Logistics Administrator), where I contributed to initiatives optimising distribution and efficiency. These experiences, combined with my MSc in Procurement, Logistics & Supply Chain Management and full CIPS certification (MCIPS), provide a firm foundation for my current responsibilities and future contributions at Sherwin-Williams.
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