Mariella Greifenberg
Senior Customer Experience Manager @Messe Düsseldorf North America
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WORK HISTORY
Senior Customer Experience Manager @Messe Düsseldorf North America
Chicago, IL, US
I am responsible for leading and continuously improving the end-to-end customer journey for exhibitors, attendees, partners, and stakeholders across Messe Düsseldorf North America’s portfolio of trade shows and events. This role focuses on aligning customer experience strategy with business objectives, driving consistency across touchpoints, and ensuring a high standard of service before, during, and after events.
EDUCATION
DHBW Ravensburg
Bachelor of Arts - BA, Exhibition-, Convention- and Eventmanagement
ABOUT MARIELLA GREIFENBERG
I am all about helping brands stand out and creating great experiences in the trade show world. Currently, I work on XPONENTIAL in the U.S, as well as A+A, glasstec, and CARAVAN SALON in Düsseldorf, Germany. I focus on exhibitor support and sponsorship strategy, manage social media, and handle exhibitor sales for the previous mentioned German shows. Additionally, for A+A, I am responsible for the North American Pavilion. This includes sales for exhibit space in the pavilion, organization, and exhibitor support.
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