Stella Ju
Product Manager @Care Indeed | Home Health Care
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WORK HISTORY
Product Manager @Care Indeed | Home Health Care
Developed and implemented digital consumer healthcare product strategies, vision, and roadmap to improve the home care service and home based technology- Successfully developed and deployed the home-based solutions for online booking, caregiver staffing and home care online community and remote patient monitoring- Large scaled the product launch from 0-1 of creating a VR wearable product for dementia training, which involved conducting over usability studies with caregivers and clinics, as well as market analysis to enhance the user experience in online learning and digital platforms- Led the UX team to cross-functional collaborated with clinic professions and Engineering team, applied agile methodology to manage the roadmap and deliver new product features every two weeks- Innovated the “Get started” feature and on-boarding experience for membership and subscription, leading to a 25% increase in leads to product service- Defined product strategy and features, including go-to-market plans, positioning, and messaging, resulting in a 20% increase in revenue- Manage the backlog in Jira and initiate the internal communication for daily product operation- Improved the caregiver staffing flow process leading to a 90% customer satisfaction rate.
EDUCATION
Drexel University's LeBow College of Business
Master of Business Administration (MBA), Marketing
General Assembly
UX Immersive Student
Nanjing University of Finance and Economics
Bechelor degree, Business English
Drexel University
Master of Business Administration - MBA
SKILLS
ABOUT STELLA JU
I am a product manager with a background in UX/ CX research in digital health care industry, focusing on problem solving and improve the user/ patient experience. CORE COMPETENCE• Agile Management• Qualitative and Quantitative User Research• Product life cycle management• Data Analysis• Road map Management• Project Management• Product Management
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