Stella Harris
Senior IT Service Manager @Santander UK
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WORK HISTORY
Senior IT Service Manager @Santander UK
Milton Keynes, GB
EDUCATION
University of Northampton
Postgraduate Certificate, IT Service Management
University of Northampton
Master of Science - MS, IT Service Management
ABOUT STELLA HARRIS
Service Management and Business Transformation Lead with over 12 years’ experience in IS/ICT sector. Specialities honed to include: ITIL-based ITSM process improvement; IT Operations with a Customer service and User experience oriented First Time-Fix environments across multiple geographic locations with client coverage of circa A wealth of industry knowledge across the ITIL technology service lifecycle, verified by attaining a MSc in IT Service Management in conjunction with being ITIL4 Certified, complimented with skills in senior stakeholder management, strategic planning, and ITSM Consultancy. Background in Energy and Utilities, Public and Private Sector and Motorsport.Diversity, Equity and Inclusion Champion.
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