Stephanie Peters
Learning Delivery and Development Professional
- Role
- Residential Training Specialist at Generac
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Stephanie Peters
Versatile Sales, Operations, and Leadership Development trainer with more than 15 years…
Experience
Residential Training Specialist
Apr 2021 — Present · Pewaukee, WI, US
Designed and delivered a four week training program including sales skills, processes, systems, and product knowledge for two different departments• Created and hosted monthly workshops centered around needs of the business. Mini workshops created based on the \"in the moment\" needs of the team• Served as Subject Matter Expert for Genesys creating and launching time sensitive training across six departments within Generac.• SAP/CRM superuser duties including onboarding new users, troubleshooting, and cross training various departments within Generac• Delivered on the spot coaching and created development plans with peers in leadership
Education
ESSEC Business School
Certificate
University of Maryland Global Campus
Human Resources Management and Services
Skills
- Telecommunications
- Operational Excellence
- Customer Experience
- Pricing
- Inventory Management
- Coaching
- Direct Sales
- Sales
- Retail
- Team Leadership
- Wireless
- Account Management
- Hiring
- Customer Satisfaction
- Sales Operations
- Customer Retention
- Customer Service
- Recruiting
- Team Building
- Sales Management
- Sales Process
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