Steffin Burton

About Steffin Burton

Software executive with 10+ years experience leading international teams in the high growth enterprise security software industry. Educational background in business administration, agile project management, cybersecurity operations, and IT service delivery principles. I build high performing teams, set ambitious goals aligned with business objectives, and continuously drive operational excellence.

Experience

1. Director, Global Technical Support

   Milestone Systems

   Apr 2025 — Present

   Responsible for the overall leadership of Milestone Systems Global Technical Support, Americas and APAC regions and SaaS business units. Leading a group of seven global teams, responsible for the accurate and timely resolution of over support cases annually, at the world’s most mission critical sites. Together, we Make the World See.

Education

• Oregon State University

  Bachelor of Science

Skills

• Cctv
• Security Systems Integration
• Access Control
• Video Analytics
• Sql
• Linux
• Management
• License Plate Recognition
• People Management
• Customer Escalation Management
• Video Management Software
• Team Leadership
• Account Management
• Project Management
• Raid
• Business Process Improvement
• Server Administration
• Surveillance
• Ip Cctv
• Salesforce.com
• Virtualization
• Corporate Training
• Microsoft Sql Server
• Ip Networking
• Wireshark
• Integration
• Vmware
• Pos
• Security
• Enterprise Software
• Vms
• Tcp/Ip
• Xml
• Team Management
• Powerbi
• Active Directory
• Windows Server
• Solution Selling
• Operations Management
• Classroom Management