Stephanie Rago
Customer Engagement Manager
- Role
- Customer Engagement Manager at ADI Global Distribution
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Stephanie Rago
As a marketing leader with 10 years experience executing multi-channel campaigns inclusive of Email, SMS & Direct Mail, I have a passion for blending the worlds of creative design and analytics to develop thoughtful customer touchpoints that drive conversions for Fortune 500 companies. My specialties include- Customer relationship & lifecycle marketing strategy development - Email, SMS and Direct Mail multi-channel campaign management- Campaign analysis on D2C KPIs (revenue, AOV, traffic, CVR) using Tableau and Adobe Analytics - Leadership and mentoring of email strategists - A creative eye for design and love for bringing beautiful email designs to lifeTechnology:Salesforce Certified Marketing Cloud Email Specialist | Additional experience includes Salesforce CRM, Marketing Cloud Engagement, Intelligence & Personalization | AirTable, Adobe Analytics, Asana, Basic HTML & SQL, Chat GPT, Figma, Excel, Google Analytics, Jira, Tableau
Experience
Customer Engagement Manager
Sep 2025 — Present · Charlotte, NC, US
Education
Virginia Tech
Bachelor's degree, Mass Communication/Media Studies
2010 — 2014
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