Steffi Knapp
Certified Salesforce Business Analyst & Admin | Scrum Master & SAFe Agilist | Driving CRM and Business Process Excellence with Tableau, JIRA, and Oracle HCM
- Role
- Salesforce Business Analyst Consultant at HeartCentrix Solutions
- Location
- Reno, NV, US
- LinkedIn followers
- 500 followers
About Steffi Knapp
I’m a certified Salesforce Business Analyst and Administrator with a passion for bridging…
Experience
Salesforce Business Analyst Consultant
Sep 2025 — Present
Education
Western Governors University
Bachelor of Applied Science (B.A.Sc.)
2011 — 2013
Skills
- Strategy
- Consulting
- Employee Relations
- Strategic Planning
- Human Resources
- Customer Relationship Management (Crm)
- Databases
- Team Building
- Management
- Crm Integration
- Project Planning
- Qualitative Research
- Performance Management
- Financial Services
- Leadership
- Healthcare
- Payroll
- Research
- Microsoft Office
- Sales
- Time Management
- Employee Benefits
- Business Process Improvement
- Marketing
- Project Management
- Salesforce.com
- Market Research
- Recruiting
- Training
- Reporting
- Account Management
- Customer Service
- Onboarding
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