Steffen Voldnes
Senior Product Manager @ Publicis Sapient | Digital Strategy, E-commerce Optimization
- Role
- Senior Product Manager at Publicis Sapient
- Location
- Alexandria, VA, US
- LinkedIn followers
- 500 followers
About Steffen Voldnes
Product and digital strategy leader with experience delivering large-scale platform…
Experience
Senior Product Manager
Jan 2022 — Present · Arlington, VA, US
I excelled in delivering impactful digital products that drove revenue growth and operational efficiency. • Led the strategy and delivery of an MVP digital security application, ensuring compliance with the latest cybersecurity standards, reducing churn by 30%, and introducing the ability to monitor NPS. • Designed a proof-of-concept AI Agent tool that streamlined internal consultant onboarding processes using NLP to automate information retrieval, reduce ramp-up time, and enhance knowledge accessibility across teams. • Spearheaded end-to-end product delivery for B2B, B2C, and DTC solutions, driving significant revenue growth. • Managed delivery of a global B2B commerce platform using SAP Hybris and Adobe AEM, leading to $2M in revenue during pilot launch.• Defined and executed product vision and roadmap, aligning with market opportunities and customer needs. • Championed data-driven decision-making, resulting in improved product performance and customer satisfaction.• Mentored junior product managers and contributed to scaling product management practices and processes within the organization.• Selected to participate in a highly competitive leadership development program recognizing top-performing talent with strong potential for executive roles, emphasizing strategic thinking, organizational influence, and advanced team leadership.• Applied Design Thinking principles to develop a multi-year mobile digital transformation strategy for a major financial institution through detailed competitive benchmarking and roadmap planning.
Education
Miami University
Bachelor of Science (BS) Marketing, Business Legal Studies, Management and Leadership
2011 — 2015
Skills
- Microsoft Office
- Customer Service
- Windows
- Outlook
- Microsoft Excel
- Powerpoint
- Microsoft Word
- Team Leadership
- Computer Hardware
- Osha
- Windows 7
- Teamwork
- Critical Thinking
- Cisco
- Organization
- Data Analysis
- Hybris
- Research
- Access
- Data Entry
- Social Networking
- Social Media
- Public Speaking
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