Stefan Sivertson
Sr. Manager - Digital Commerce/Chat @ Lowe’s (Mylow AI + Human Agents)
- Role
- Senior Manager, Digital Commerce - Chat Engagement (Mylow Ai Agent Support) at Lowe's Companies, Inc.
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Stefan Sivertson
Experienced digital and customer experience leader focused on creating meaningful outputs through strong partnership and clear strategic direction while ensuring a fulfilling, and fun, employee experience- Love creating flawless customer experiences, turning data into stories, and learning more about people along the way- Thrive in a fast paced environment with the ability to learn and grow- Excited by opportunities to cross-functionally problem solve and address root cause- Self-professed tech nerd with a mindset of looking two steps ahead
Experience
Senior Manager, Digital Commerce - Chat Engagement (Mylow Ai Agent Support)
Jul 2023 — Present
Lead a team that creates/executes the strategic roadmap and develops enterprise partnerships for the Chat experience on Lowes.com
Education
Indiana University - Kelley School of Business
Bachelor of Science, Business; Marketing and Operations Management; Psychology
2008 — 2012
Skills
- Vendor Management
- Microsoft Office
- Sales
- Leadership
- Customer Service
- Strategy
- Retail
- Microsoft Word
- Consumer Electronics
- Microsoft Excel
- Powerpoint
- Inventory Management
- Social Media
- Marketing
- Management
- Time Management
- Reverse Logistics
- Assortment Optimization
- Inventory Analysis
- Training
- Promotions
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