Stefan Williams
Lead Consultant
- Role
- Lead Consultant at Encora Inc.
- Location
- St. Petersburg, FL, US
- LinkedIn followers
- 500 followers
About Stefan Williams
Functional and technical professional with 7+ years of experience designing and…
Experience
Lead Consultant
Jul 2024 — Present · St. Petersburg, FL, US
Lead the functional design and strategic vision for a Power Pages implementation supporting end-to-end application processing and integrated case management.• Advise stakeholders on process improvement strategies to eliminate inefficiencies, reduce redundancy, and improve overall user experience and adoption.• Facilitate discovery workshops to gather business requirements and translate them into actionable technical specifications.• Develop advanced client-side logic to create a customized and user-friendly portal experience that extends beyond native Power Pages capabilities.• Secure portal content by configuring web roles and table permissions in Power Pages to prevent unauthorized access and protect confidential customer data from malicious activity.• Maintain regular engagement with stakeholders and SMEs to align development efforts with business goals, incorporating feedback into ongoing solution enhancements.• Manage cross-functional collaboration by assigning tasks and ensuring efficient coordination of resources to meet delivery milestones.
Education
Florida State University
Bachelor's Degree
2014 — 2018
Skills
- Java
- Microsoft Office
- Sales
- Database Management
- Creative Strategy
- Leadership
- Interpersonal Skills
- Customer Service
- Microsoft Sql Server
- C++
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