Slaviana Stefanova
Sr Process Improvement Consultant @Med-Metrix
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WORK HISTORY
Sr Process Improvement Consultant @Med-Metrix
US
Optimized client workflow and reduced redundancies, ensured high-quality, integrated software solutions within constraints of time and budget- Leveraged Microsoft SQL to conduct data verification, saving estimated QA and Dev time- Identified and conveyed opportunities for workflow improvement through constructive and data-driven communication- Analyzed business needs to ensure software met customers’ objectives by combining industry best practices, product knowledge, strategic planning and business acumen- Directed presentations and facilitated discussions with diverse stakeholders, aligning teams at all levels
EDUCATION
St. Petersburg College
Associate of Arts, Psychology
University of Florida
Bachelor of Arts (B.A.), BA in Political Science and BS in Psychology
St. Petersburg Collegiate High School
High School Diploma, summa cum laude
Pinellas County Center for the Arts at Gibbs High School
Performance Theatre
SKILLS
ABOUT SLAVIANA STEFANOVA
I hold 10 years of software implementation experience with a strong background in process improvement and client success. I excel at driving efficiency, optimizing workflows, and subject matter expertise, while delivering exceptional client experiences.
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