Stefanos Demiris
General Meetings and other Corporate Actions Associate @CACEIS
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WORK HISTORY
General Meetings and other Corporate Actions Associate @CACEIS
Munich, DE
Preparation and management of documentation: Collecting relevant information and creating files for general meetings, bondholder meetings, class actions, security name changes, Chapter 11 and OGAW’s- Daily end-of-day controls: Conducting end-of-day checks to ensure data integrity and accuracy of all transactions- Client communication: Proactively informing our clients about upcoming corporate actions and relevant events to ensure transparency and customer satisfaction- Invoice preparation: Creating and reviewing invoices for our institutional clients, adhering to internal guidelines and external regulations
SKILLS
ABOUT STEFANOS DEMIRIS
With over 15 years of professional experience in customer service and quality assurance, I have developed a broad skill set across various functions.At Klarna, a leading global payment provider, I spent more than three years in customer and dispute resolution support, as an operations expert, and as a quality process analyst in a global team focused on fraud prevention, data protection, and supporting vulnerable customers. In this role, I was also responsible for conducting quality audits for all internal agents, as well as monitoring and supporting the extended first-line service providers and contact centers.I joined Cacies Bank in January 2024 and work in the General Meetings and Other Corporate Actions Team. My focus is on ensuring smooth corporate governance processes and effective communication with stakeholders. I aim to use my skills to contribute to the success of the bank and uphold the highest standards of operational integrity.In addition to my corporate role, I pursue an entrepreneurial venture by operating Great Romance Shop, where I apply my business acumen to bring creativity and customer satisfaction to the forefront. My competencies are further enriched by certifications in customer service, video techniques, and e-commerce. These experiences underpin my dedication to excellence and continuous improvement in both corporate and entrepreneurial environments.
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