Stefano Pangrazio
Distribution Manager Americas
- Role
- Distribution Manager Americas at Poliform Americas
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Stefano Pangrazio
At Poliform Americas, strategic expansion is at the core of our efforts, where I lead the charge in dealer network development across two continents. My role as Distribution Manager leverages my competencies in sales management and branding to revitalize underperforming locations and forge strong dealer partnerships, fostering a climate of sustained growth and brand elevation.Our team\'s emphasis on exceptional customer service and education ensures a deep-seated product expertise within our network, driving innovation. With a strong focus on client satisfaction, we cultivate an environment where excellence is not just aimed for but consistently achieved, underpinning our mission to enhance Poliform’s presence and customer experience to the highest echelons.
Experience
Distribution Manager Americas
Apr 2023 — Present · New York, NY, US
Dealer Network Development. Spearhead the expansion and nurturing of Poliform’s dealer network across North America and South America, driving brand promotion and sales growth.• Strategic Business Initiatives. Devise and implement innovative business strategies, identifying and revitalizing underperforming locations to optimize the dealer network’s success.• Team Leadership. Oversee the Distribution team, ensuring high-caliber customer service and swift resolution of issues, enhancing client satisfaction and loyalty.• Education & Training Coordination. Conduct client training sessions to deepen understanding of Poliform’s collections and brand values, fosteringproduct expertise.• Client-Focused Liaison. Serve as the pivotal contact between clients and the factory, aligning design expectations with service deliverables, andmaintaining client trust.• Industry Representation. Represent Poliform at industry events and fairs, showcasing the company’s leadership in design and innovation.• Performance Analysis. Regularly review dealer reports, monitoring performance metrics to inform strategic decisions.• Confidentiality Assurance. Safeguard sensitive company information, including financial data, product details, and strategic marketing initiatives,maintaining strict confidentiality.
Education
Universidad de Granada
Erasmus Programme, Interior Design
2010 — 2011
Accademia di Belle Arti di Brera - Milano
Bachelor's degree, Industrial and Product Design
2009 — 2013
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