Stefanie Lazanov Wood

Stefanie Lazanov Wood

Manager, Account Management

Role
Manager Account Management at Qualifacts
Location
Washington, DC, US
LinkedIn followers
500 followers

About Stefanie Lazanov Wood

I am a proactive customer first manager and engagement leader with over 15 years of experience, including work in both software-as-a-service (SaaS) and traditional environments. By drawing on my strong communication and needs assessment skills, I adeptly build trusted relationships, optimize the customer experience, and reduce churn. I expertly develop and implement customer-focused strategies that drive product adoption, account expansion, renewals, referrals, and revenue growth.

Experience

  1. Manager Account Management

    Qualifacts

    Jan 2025 — Present

    Lead a team of SMB Account Managers

Education

  • Virginia Tech

    BS, Sociology

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