Stefanie Heckner
Director Customer Experience & Operations @BusinessBike
Wurzburg, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2026 — Present
Director Customer Experience & Operations @BusinessBike
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EDUCATION
N/A
MBCI - Munich Business Coaching Institut
Business Coach
N/A
Akademie Handel e.V.
Handelsfachwirt
ABOUT STEFANIE HECKNER
10 years experience in building customer centric processes (communication, order management, fulfillment and payment); leading teams; developing CRM strategies, building and implementing cross channel and cross brand CRM system landscapes (customer data and engagement platform, loyalty system, clienteling app) and project management
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