Stefani Zaki
Product & Customer Success
- Role
- Product Manager, Impact Partner Strategy at ServiceNow
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Stefani Zaki
I\'m a relationship-focused leader with 7+ years of experience in Customer Success, CX, and Product Management. My approach centers on building trust, driving product adoption, and delivering measurable outcomes for Enterprise and Marquee customers.What drives me is solving complex operational challenges before they become problems. Whether I\'m partnering with Product Management on global rollouts or coaching teams to navigate intricate customer landscapes, I focus on creating systems that work—for customers, for teams, and for the business.My background spans customer success strategy, project management, and data-driven decision-making.I believe in empowering teams with the confidence and resources to excel, architecting thoughtful processes that scale, and always keeping the customer at the center of everything we do.
Experience
Product Manager, Impact Partner Strategy
Aug 2025 — Present
Education
San Diego State University
Bachelor’s Degree, Communication, General
2014 — 2016
Skills
- Customer Service
- Research
- Microsoft Excel
- Powerpoint
- Leadership
- Public Speaking
- Adminis
- Microsoft Office
- Microsoft Word
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