Stefani Caceres
Member Service Representative at Elderplan/Homefirst
- Role
- Member Service Representative at Elderplan Homefirst
- Location
- Queens County, NY, US
- LinkedIn followers
- 500 followers
Experience
Member Service Representative
Apr 2019 — Present · Brooklyn, NY, US
Responds to member and provider inquires and requests concerning benefits, claims and complaints within a call center environment in order to ensure high quality customer service to members and providers. Receives calls from members and providers. Responds to customers complaints and grievances. Records all calls and detail. Receives requests for adjustments on claim issues. Receives requests for disenrollment.
Education
Asa College
Medical Assistant
2005 — 2007
BMCC
Liberal Arts
2004 — 2005
Skills
- Healthcare Management
- Hipaa
- Healthcare Information Technology
- Process Improvement
- Medical Billing
- Clinical Research
- Medicare
- Healthcare
- Team Building
- Microsoft Office
- Home Care
- Medicaid
- Managed Care
- Hospitals
- Customer Service
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.