Stefan Datz
Regional Service Lead for Core Lab & Hospital Point of Care @Roche
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WORK HISTORY
Regional Service Lead for Core Lab & Hospital Point of Care @Roche
Leading field service operations across Bavaria for Core Lab and Hospital Point of Care, with a strong focus on customer impact, service excellence, and cross-functional alignment.Bridging field operations, technical support, and commercial teams to improve responsiveness, streamline communication, and ensure high-quality service delivery for laboratories and hospital partners.Focused on:Strengthening customer partnerships through proximity and understanding of on-site needsDriving alignment and clear ownership across service and support functionsEnhancing service effectiveness by anticipating issues and shortening feedback loopsLeading the service team in delivering reliable, high-quality service in complex healthcare environments
EDUCATION
Ludwig-Maximilians-Universität München
Master of Science (M.Sc.), Chemie
Ludwig-Maximilians-Universität München
Bachelor of Science (B.Sc.), Chemie und Biochemie
Ludwig-Maximilians-Universität München
Doctor of Philosophy - PhD, Physikalische Chemie
SKILLS
ABOUT STEFAN DATZ
Regional Service Lead for Core Lab & Hospital Point of Care | Driving customer-focused service excellence by connecting field operations, support, and commercial teams
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