Steeve Darius
General Manager @ BUSINESS STARTERS
- Role
- General Manager at Business Starters
- Location
- Kent, WA, US
- LinkedIn followers
- 500 followers
About Steeve Darius
Excellent human & organized person, capacity to work under stress, ability to quickly adapt to changes, excellent interpersonal and problem-solving skills, self-motivated, strong leadership skills to boost and motivate team, dynamic, customer focus, detailed oriented, visionary, strategic; with fifteen (19) years’ combined work experience in Customer service, product management, corporate, management and extensive knowledge of the telecommunications environment and operations at management level.I am a fast learner with ability to multitask, prioritize and work in fast-paced environment with minimal supervision.
Experience
General Manager
Jul 2020 — Present · US
Oversee daily operations of the business unit or organization.• Ensure the creation and implementation of a strategy designed to grow the business.• Coordinate the development of key performance goals for functions and direct reports.• Provide direct management of key functional managers and executives in the business unit.• Ensure the development of tactical programs to pursue targeted goals and objectives.• Ensure the overall delivery and quality of the unit\'s offerings to customers.• Engage in key or targeted customer activities.• Oversee key hiring and talent development programs.• Evaluate and decide upon key investments in equipment, infrastructure, and talent.• Communicate strategy and results to the unit\'s employees.• Report key results to corporate officers.Engage with corporate officers in broader organizational strategic planning
Education
DIGICEL UNIVERSITY
Service Excellence, Management...
2013 — 2014
Palm Beach State College
Associate's degree, Business Administration and Management, General
University of Illinois Urbana-Champaign
Specialization , Strategic Leadership & Management
Centre Informatique de Recherches et de Formation
Computer Technician
2004 — 2006
Skills
- Troubleshooting
- Gsm
- Product Management
- Technical Support
- Project Management
- Management
- Networking
- Customer Experience
- Wireless
- Microsoft Office
- Team Management
- Team Leadership
- Problem Solving
- Strategy
- Telecommunications
- Product Development
- Voip
- Call Centers
- Ip
- Customer-Focused Service
- Customer Satisfaction
- Leadership
- Computer Technician,
- Customer Service
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