Sangeeta Tripathi

About Sangeeta Tripathi

Dynamic and results-driven Corporate Account Management professional with a solid background as an Assistant Key Account Manager and HR specialist in the IT and e-commerce sectors. Proven track record in managing and nurturing key client relationships, ensuring high levels of customer satisfaction, retention, and business growth. Expert in end-to-end account management including client servicing, stakeholders management, escalation handling, contract renewals, work order agreements, and cross-functional coordination. Adept at driving customer success strategies, supporting revenue expansion, and delivering tailored solutions to meet client objectives. Possess strong operational and administrative skills, with hands-on experience in documentation, data quality control, training coordination, attendance management, and onboarding/offboarding processes. Proficient in Microsoft Office and back-office operations, bringing a detail-oriented and process-driven approach to every project. Holding an MBA in Finance and HR from The ICFAI University, Dehradun, I blend financial acumen with people-centric strategies to create value for both clients and internal stakeholders.

Experience

1. Talent Specialist - Kam

   Xpheno

   Apr 2025 — Present · Bengaluru, IN

Education

• St. Xaviers college Ranchi University

  B.Com, Accounts honours

  2009 — 2012

• The ICFAI University, Dehradun

  Master of Business Administration - MBA, Finance and HR

  2012 — 2014