Christopher Starr

About Christopher Starr

As a Senior Manager of Talent Systems at Twilio with nearly two decades of experience, I specialize in optimizing talent management platforms to enhance organizational efficiency. My expertise lies in business analysis, technology roadmapping, and integrating AI-driven solutions to streamline the talent lifecycle. At Twilio, I have expanded core systems like Eightfold and Qualtrics, enabling smarter decision-making and improving user engagement across the organization. Collaborating closely with cross-functional teams, I contribute to seamless implementation of innovative technologies while fostering an inclusive and high-performing workplace. My mission is to leverage cutting-edge systems and tools to empower organizations to develop their people and unlock their full potential.

Experience

1. Senior Manager - Talent Systems

   Twilio

   Nov 2024 — Present · Austin, TX, US

   Led a team of 4 in managing and optimizing core talent lifecycle applications, enhancing operational efficiency. • Expanded Eightfold and Qualtrics capabilities to integrate AI features, driving talent intelligence across the organization. • Collaborated cross-functionally to ensure seamless implementation of new functionalities, improving user experience and engagement.

Education

• Hamline University

  BA, Urban Studies/Sociology

  1995 — 1998

• ASTD Professional Certification of Learning and Performance

  Certification, Certified Professional of Learning and Performance

  2007 — 2010

Skills

• Instructional Design
• Program Management
• Staff Development
• Talent Management
• Learning Management
• Performance Management
• Distance Learning
• Strategy
• Succession Planning
• Consulting
• Management Consulting
• Leadership
• Management
• Team Building
• E-Learning
• Organizational Development
• Project Management
• System Configuration
• Change Management
• Learning Management Systems
• Addie
• Blended Learning
• Training
• Online Training