Jeffrey Stark
Driving Strategic Partnerships | Customer Success Leader | Turning Data Into Outcomes
- Role
- Director, Enterprise Customer Success at Philips
- Location
- Greensboro, GA, US
- LinkedIn followers
- 500 followers
About Jeffrey Stark
Great Customer Success isn’t just about metrics—it’s about using data and analytics to drive real customer outcomes, build lasting partnerships, and fuel growth.As Director of Enterprise Customer Success at Philips, I lead a team that partners with some of the largest enterprise healthcare systems in the US to unlock the full value of our solutions. With 10+ years in the field, I combine strategic insight, process rigor, and a passion for people to navigate complexity and deliver measurable impact with our customers.My foundation is rooted in my engineering and operations background, as well as my education as an MBA from Emory’s Goizueta Business School and a Six Sigma Green Belt. I thrive on:1. Building lasting partnerships with my customers that deliver mutual success2. Coaching teams to see us win together, and to help individuals reach their full potential3. Turning chaos in clarity with data driven initiatives and continuous process improvement 4. Having fun along the way
Experience
Director, Enterprise Customer Success
Jan 2024 — Present · Atlanta, GA, US
Education
Emory University - Goizueta Business School
Master of Business Administration (MBA)
2013 — 2014
The University of Toledo
Bachelor of Science, Mechanical Engineering
1998 — 2003
Skills
- Product Development
- Root Cause Analysis
- Automotive
- New Product Implementations
- Product Design
- Six Sigma
- New Product Development
- Fmea
- Value Stream Mapping
- Cross-Functional Team Leadership
- Lean Manufacturing
- Sap
- Certified Green Belt
- Project Management
- Engineering
- Lean Management
- Kaizen
- Spc
- Operations Management
- 5s
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