Stanley Mathews

Associate Director - IT | Adobe Experience Platform | Tealium CDP | Consumer Experience Hub | Personalization | Adobe Target | RTCDP | Customer Journey Optimizer | First Party Data

Role
Associate Director - IT Global Digital Engagement Customer Data Platform Personalization at Eli Lilly and Company
Location
Louisville, KY, US
LinkedIn followers
500 followers

About Stanley Mathews

Eli Lilly* Technical Product Owner and Execution Lead for Adobe Experience Platform for Consumer and Medical * Delivery of Website Personalization through Tealium CDP / Adobe Platform.* CDP/Adobe Integration with Enterprise Data Platform* Lead Data Schema. Dataset mapping, Governance and Policy mapping for Customer Journey Optimization* Adobe Tagging and Analytics on Lilly Websites for Business Insights and Analytics.@Humana * Delivery Lead for Quality Experience and Enablement ART under the Omnichannel Customer Experience Solutions.* Delivery Lead for Integration and Migration of current IVR Solutions OnPrem to the Genesys SAAS Platform *Key Delivery areas include and not limited to 1) Call Flow Integration from Genesys SAAS to On-prem segment areas. 2) Workforce Management Integration from Genesys SAAS to Verint and Aspect through Aria. 3) Genesys Secure Pay flow implementation 4) Automated Secure Pause on Call screen recording.* Lead Technology Solutions and responsible for Platform and Data Integrations with Genesys Cloud Platform* Led Cloud Migration and Execution Factory at Humana* Responsible for the Cloud Factory and ensuring Quality Gates are enforced for each Migration.* Goal is to Migrate 600 Brown Field Application to adopt Rehost / Rehost+ Strategy * IT Applications Architect adept at designing and implementing effective technical business solutions.• Advanced levels of technical knowledge combined with sound business vision and project management skills.• Exceptional problem-solving and verbal communications skills, with broad understanding of IBM-BPM, BAM, Cognos, DB2. • Champions Business Process Improvements / Cost Reductions and identifies the most cost-effective, value-added IT solutions. •Lead Architect translating business requirements into detailed architecture and designs for Agile development environments•Responsible for building scalable SOA solutions using IBM Business Process Manager, Business Activity Monitoring tools•Accountable for technical documentation for all solutions utilizing enterprise architecture standards•Develop solution cost structure by identifying all cost points including labor, software and hardware•Conceptualizing Business Process Monitoring Models from Business Requirements•Usage of Application Performance Management Tools to Monitor Code and Infrasturcture Performance, Generate Reports and suggest imrpovement actions.

Experience

  1. Associate Director - IT Global Digital Engagement Customer Data Platform Personalization

    Eli Lilly and Company

    Oct 2022 — Present · Indianapolis, IN, US

    Product Owner and Technical Engagement Lead for Customer Data Platform and Personalization.* Drive Digital Innovation and serve as a cross-functional change agent across the organization.* Implement Digital Strategy by working with cross-functional partners to map and transition from traditional tools* Identifying new tools - AI, Digital, Personalization tools that can support enhance and improve our solutions.

Education

  • University of Kerala

    B.Com, Commerce/Accountancy

    1994 — 1997

  • Morning Star Higher Secondary School, Chennai

    VI - VII, 7th grade

    1985 — 1987

  • Kendriya Vidyalaya

    Class XII, Commerce

    1989 — 1991

  • ER&DCI

    PGDCS, Information Technology

    1998 — 1999

  • St. Pauls High School, Hyderabad

    UKG - Vth, 5th grade

    1977 — 1985

  • SMU

    MBA, Information Technology / Marketing

    2003 — 2005

  • N.S.S. Public School

    Secondary School Certificate, Secondary Education

    1987 — 1989

Skills

  • Business Analysis
  • Pl/Sql
  • IT Management
  • Cobol
  • Software Development
  • Scrum
  • Process Improvement
  • Integration
  • Enterprise Architecture
  • Microsoft Sql Server
  • Agile Project Management
  • IT Strategy
  • Software Project Management
  • Itil
  • Sql
  • Visio
  • Business Objects
  • Db2
  • Requirements Gathering
  • Business Intelligence
  • Business Process Improvement
  • Ssis
  • Software Development Life Cycle (Sdlc)
  • Business Process
  • Agile Methodologies
  • Management
  • Mainframe
  • Disaster Recovery
  • Data Warehousing
  • Business Requirements
  • Soap
  • Ibm Db2
  • Pmo
  • Pmp
  • Ssrs
  • Web Services
  • Sharepoint
  • Soa
  • Vendor Management
  • Data Modeling

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Stanley Mathews — Associate Director - IT Global Digital Engagement Customer Data Platform Personalization at Eli Lilly and Company in Louisville, KY, US | Unifers