Stan Nichols

WORK HISTORY

EDUCATION

SKILLS

ABOUT STAN NICHOLS

Extensive experience in store operations for convenience and grocery retail store at store level and multi-unit supervision (district and regional); specifically Front End Operations and Customer Service of up to 200+ stores and in four states. Demonstrated growth from entry level position and through solid promotion rate became the Division Leader responsible for managing budgets, P&L of cash, check expense, bag expense, laundry, uniforms, and labor expenses. This also included being involved with the budgetary projections process on a yearly and quarterly basis• Key Player in the Grand Opening of about 60 new stores and approximately the same number of remodels. • Wrote and implemented necessary policies for operations (Cash Handling, Check Acceptance, Coupons, Raincheck, Refund) to ensure consistent handling of procedures• Reduced cash shortages from over per quarter to less than per quarter through meetings, training, better checks and balances and accountability at all levels• Decreased bag expense (costs) from.15% on sales to.08% on sales – through training, one on one sessions, proper budgeting, monthly bagging tips, selling re-usable canvas bags, refund program for customers re-using bags• Reduced loss on bad checks from.06% on sales to.01% on sales – through training, reviewing checks daily by Bookkeepers, following check acceptance guidelines• Wrote training manuals to foster professional development • Managed the development of Management Training programs to create strong managers, i.e. Career Advancement Program (C.A.P.) • Won multiple sales contest includingSpecialties: Hiring and Trainnig New Associates, planning meetings, project management, coaching Managers and their subordinates,