Stalin West

Business Development Manager @Synectics Inc.

Chicago, IL, US

Roles & Responsibilities:Led business development initiatives across IT, Non-IT, and Healthcare verticals to drive client acquisition and revenue growth.Identified and engaged potential clients through cold calling, LinkedIn outreach, referrals, and targeted email campaigns.Built strong relationships with key decision-makers (HR, Procurement, Department Heads) to understand staffing needs and offer tailored workforce solutions.Worked closely with internal recruiters to deliver qualified talent across contract, contract-to-hire, and permanent positions.Negotiated and closed agreements, service-level agreements (SLAs), and pricing structures in line with client budgets and market standards.Monitored client satisfaction, ensured smooth onboarding, and maintained ongoing account management for client retention and upselling.Tracked market trends in IT, healthcare, and non-IT sectors to identify emerging hiring demands and business opportunities.Utilized ATS for lead tracking, pipeline management, and performance reporting.Consistently achieved monthly and quarterly KPIs, including job orders secured, revenue targets, and new account openings. Key Focus Areas:IT: Software Development, Infrastructure, Cybersecurity, Cloud, Data ScienceNon-IT: Admin, Manufacturing, Logistics, Finance, OperationsHealthcare: Registered Nurses (RN), Allied Health, Technicians, Healthcare Admin Staff