Surajudeen Tahir
IT Support Specialist @Nessit
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WORK HISTORY
IT Support Specialist @Nessit
US
Transitioning clients from on-premises Active Directory-joined devices to Microsoft Intune MDM.• Deploy and manage applications using Intune, including line-of-business apps and Microsoft 365 apps.• Oversee the setup and management of Windows Autopilot for device provisioning and deployment.• Implement and manage security policies, including device encryption, compliance policies and Entra ID conditional access.• Designed and implemented Microsoft Teams Phone System with auto-attendant and call queue routing, ensuring seamless call handling for organizations.• Migration of clients backup and disaster recovery between vendors.• Handles provisioning and de-provisioning of user accounts in on-premise and Azure AD, implementing group policy and software deployment using Remote Monitoring & Management tools• Configure and deploy Windows, macOS and Linux devices and printers using standardized hardware, OS images and software• Configure, troubleshoot client VPN and RDP for remote access to their company network and resources.• Collaborate with other members of the IT team to analyze and respond to technical problems and participate in the cross-training sessions.• Troubleshoot various customer line of business software with assistance of vendor support• Performing daily systems checks which includes, but not limited to backup alerts, server monitoring alerts and Antivirus status.• Microsoft Office 365 & Gmail Administration: adjusting user and subscription settings, configuring Exchange mailboxes, Shared Mailboxes, distribution groups, mail forwarding, SharePoint administration.• Support and maintain IT applications, troubleshoot and resolve application-related incidents, and escalate or hand off to business partners when necessary.
EDUCATION
Obafemi Awolowo University
Bachelor's degree, Chemical Engineering
University of Lagos
Master’s Degree, Process Engineering
ABOUT SURAJUDEEN TAHIR
I\'m a Systems Engineer with extensive hands-on experience in Microsoft Intune, Azure, Active Directory, Microsoft 365, business continuity planning, disaster recovery, VPN configuration, and endpoint security solutions such as Sophos, Bitdefender, and Webroot. My expertise lies in troubleshooting technical challenges and implementing efficient solutions. With a background in Chemical and Process Engineering, I am committed to continually enhancing my IT skills to stay ahead of emerging technologies.In my home lab, I actively work on projects involving Azure and Intune Endpoint Management. My focus areas include Windows Autopilot deployment, application deployment, Conditional Access policies, site-to-site VPN configuration, BitLocker configuration, deploying LAPS (Local Administrator Password Solution), and automating workflows using Intune and Azure CLI.Explore my projects on my GitHub profile: https://stahir131.github.io/View my achievements on Microsoft Learn Profile: https://learn.microsoft.com/en-us/users/stahir131
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