Michael Stafford
Global Warranty Recovery Parts Manager at AGCO Corp.
- Role
- Global Warranty Recovery Parts Manager at AGCO Corporation
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Michael Stafford
Extensive background in Sales, Product Management, and Customer Service. Excel at…
Experience
Global Warranty Recovery Parts Manager
Mar 2020 — Present · US
Significant increase in vendor recovery from $25million to $32million in three years as a direct result of guiding Global Commodity Managers, and their teams, in the decision-making process for smart part returns.• Created and launched a global warehouse management system for failed part returns by collaborating with existing AGCO Warranty Systems.• Established and streamlined a global failed part return process in six countries ensuring consistency throughout the company.• Work closely with Tech and Quality departments to maximize efficiency and timeliness in the parts return process to improve the quality of AGCO Tractors.• Manage all global part recovery operations for vendor recovery and quality.• Manage a team of global employees.
Skills
- Sales
- Microsoft Word
- Data Analysis
- Product Launch
- Strategic Analysis
- Warranty
- Truck Industry
- Customer Service
- Organizational Effectiveness
- Product Management
- Microsoft Excel
- Written & Oral Presentation Skills
- Oracle Applications
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