Stacy Winters

Experience

1. Sr Manager Professional Services Operations

   FIS

   Apr 2018 — Present · Omaha, NE, US

   Direct global PS ops team dedicated to working with the regional professional services employee to help develop, deploy and enforce the processes, procedures, tools and other items necessary to ensure consistency and maximum efficiency of services. Enforce policy and drive business unit best practices globally across organization.Coordinate with regional teams to define and deliver reporting / analytics needs Work with finance and regional teams to create, maintain and update the budget. Conduct training sessions with management, project managers and consultants to educate them on corporate initiatives, reporting and tools available to them. Coordinate and lead the roll-out of technical solutions including Planview. Capital Markets SME for Planview.Lead business requirement discussions related to PS Ops and any initiatives undertakenRun bi-weekly Project Management Forum for the Institution and Wholesale division Institution and Wholesale division project management SMELead the roll-out of the Project Management Methodology across Institution and Wholesale divisionPartner with PS Leaders on headcount reconciliation initiativesRegularly review RAG report for “At Risk” projects. Facilitate reviews of \"At Risk\" projects with PS Leaders and PMs to discuss current status and analyze remediation plansAnalyze resource utilization and collaborate with the PS Leaders to identify key drivers of under/over utilization to enable creation of remediation processes.Daily interaction with PM’s to answer ad-hoc questions and provide viable solutions to everyday problems

Education

• University of Nebraska at Kearney

  Bachelor of Science, Business Administration with an Emphasis in Finance

  1995 — 1997

Skills

• Process Improvement
• Management
• Project Delivery
• User Acceptance Testing
• Ms Project
• Quality Assurance
• Training
• Visio
• Business Requirements
• Requirements Gathering
• Six Sigma
• Requirements Analysis
• Team Leadership
• Loans
• Business Process
• Pmp
• Leadership
• Software Documentation
• Sdlc
• Change Management
• Business Intelligence
• Vendor Management
• Cross-Functional Team Leadership
• IT Management
• Business Process Improvement
• Banking
• Analysis
• Software Project Management
• Project Management
• Financial Services