Stacy Sherman
International Keynote Speaker | Customer Experience & Influencer Marketing Expert | LinkedIn Learning Instructor + “Top Voice” | Host of Award-Winning Doing CX Right℠ Podcast (Top 2% Global Rank)
- Role
- Linkedin Learning Instructor - Customer Experience, Customer Service & Communication Courses at Linkedin
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Stacy Sherman
In a world where impersonal interactions are the norm, Stacy Sherman has dedicated 25+ years to passionately forging authentic connections between people and brands. She is an award-winning international Certified Speaking Professional (CSP) who has delivered more than 100 standing ovation keynotes and workshops and co-authored best-selling books on Experience Management for sustainable success. She created an actionable proprietary framework that equips leaders and teams to boost revenue and brand reputation. Her proven methodology is based on her MBA degree and 25 years of leadership in sales, marketing, employee, and customer experience across diverse industries, including Verizon, AT & T, Schindler Elevator Corporation, Wilton Brands, Martha Stewart Crafts, and LiveOps, generating $2.4 billion in savings and hundreds of millions in revenue. Stacy has earned widespread recognition for her award-winning Doing CX Right podcast, ranked in the top 2% globally with over 200 episodes, along with her courses on LinkedIn Learning, earning hundreds of 5-star reviews. A multi-year Global CX Guru awardee and 2026 ICMI Hall of Fame inductee, Stacy\'s insights have been featured in Forbes, Psychology Today, Yahoo News, and other leading publications. Learn more at DoingCXRight.com Certified Public Speaker (CSP) Best Podcast Host: W3/AIVA Award Winner 3x Author: Newest: Transformative Journey Management Later this year Global Customer Experience Guru (awarded 5 years) Top 25 Global Thought Leaders and Hall of Fame Inductee @ ICMI Customer Experience + UX Awards Judge ~ Arcet & Stevie awards Available for global keynotes, interviews, panelists, moderator, media partnership, advisory and coaching S••••@DoingCXRight.com Stacy\'s strategic skills are not limited to business. Pickleball lover and backgammon player who traveled internationally to compete. Wife and Mom of 2 humans & 1 pup Follow hashtag #DoingCXRight : Speaking and Content Creation (Podcasting, Blogging) Influencer Marketing Employee Experience (EX), Engagement & Training Coaching & Leading Teams Communication & Breaking Organizational Silos Branding / Influencer Marketing Persona Development & Journey Mapping Measurement & Analytics Beyond NPS Surveys, Voice of Customer (VOC) & Employee (VOE) User Experience (UX) & Design eCommerce Conversion Optimization Change Management AIO SEO X @StacySherman Instagram @DoingCXRight Youtube @ DoingCXRight TikTok @stacysherm
Experience
Linkedin Learning Instructor - Customer Experience, Customer Service & Communication Courses
Sep 2023 — Present
Stacy Sherman is a sought-after instructor and content strategist with a proven track record in transforming customer experience and workforce engagement into measurable business success. She empowers business leaders with actionable strategies to overcome challenges, reduce costs, and elevate brand loyalty. By combining deep industry expertise with practical insights, Stacy delivers high-impact learning experiences that drive results, making her the ideal partner for organizations ready to achieve excellence through innovation and execution.
Education
University of South Florida Muma College of Business
Professional Certification
Fairleigh Dickinson University
Master of Business Administration - MBA
American University
BSBA
Rutgers Business School
2 Mini-MBAs
Skills
- Digital Marketing
- Ppc
- Email Marketing
- People Development
- Online Marketing
- Online Advertising
- Advertising
- Mobile Applications
- Retargeting
- Marketing
- Marketing Strategy
- Google Analytics
- Media Planning
- Sem
- Multi-Channel Marketing
- Conference Speaking
- Strategic Partnerships
- Interactive Marketing
- Change Management
- Mobile Marketing
- People Management
- B2b
- Relationship Management
- Direct Marketing
- Mobile Devices
- Omniture
- Website Promotion
- Conversion Optimization
- Copywriting
- Affiliate Marketing
- SEO
- Web Marketing
- Mentoring
- Voice of the Customer
- Strategic Planning
- Mobile Internet
- Mobile Advertising
- Analytics
- Strategy
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