Stacy Cheal
HR Change and Governance Director @Gallagher
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WORK HISTORY
HR Change and Governance Director @Gallagher
London, GB
HR Change and Governance• Ongoing review of HR processes to identify opportunities for efficiency/governance enhancements.• Developed a rolling schedule of all key HR activity, used as a planning tool • Reviewed end-to-end onboarding processes, mapping process flows, identifying inefficiencies, bottlenecks, and areas for improvement.• Designed and implemented a new framework to add clarity and consistency to the review of alerts arising in pre-employment background screening reports. Robust assessment criteria ensures rapid decision making aligned to risk appetite.• Launched a new HR Chatbot enabling colleagues to find instant answers to commonly asked HR questions and reducing turnaround times for information requests.• Streamlined annual pay and performance review. Simplified and improved the approach for production of c6,500 online letters.Senior Manager and Certification Regime (SMCR):• Directs all HR aspects of SMCR operations to ensure ongoing compliance• Chairs the SMCR Working Group (with members from HR, Compliance and CoSec) providing leadership on all SMCR matters.• Drives continuous improvements, including: the creation of an SMCR Playbook; transformation of the SMCR Working Group; and comprehensive review of the Certification population to derive robust eligibility criteriaPeople Analytics and Reporting:• Supervises internal and external People reporting & analytics requirements• Re-designed monthly Board/Executive People Analytics dashboards to provide enhanced data, trends and insights• Produces bespoke People and Culture updates for external and internal stakeholders. Includes monthly papers for Boards and Committees• Leads the Inclusion and Diversity committee\'s Data working group to drive informed debate across membersPeople Risks and Controls:• Designed HR Risk and Control library to identify key risks and enable control effectiveness reviews• Conducts ongoing assessment of key people risks and reports insights to the Board
EDUCATION
University of Westminster
Postgrad Diploma, Personnel Management
University of Bristol
BSc, Psychology
The Knowledge Academy
PRINCE2 Practitioner
Nina Madden Company Ltd. (accredited and approved by the American Board of NLP)
NLP Master Practitioner, NeuroLinguistic Programming
Peter Symonds College
Mathematics (Pure and Statistics), Chemistry and Biology A Levels
PPI Business NLP
NLP Practitioner
Gallup University
Clifton StrengthsFinder® Certified Coach
SKILLS
ABOUT STACY CHEAL
Accomplished and driven international HR Change and Governance Director with a wealth of experience in the global banking and insurance sectors. An advocate of continuous operational improvement through enhancements to process and risk management, driving improved delivery and resilience. A successful track record of managing complex transformation programmes, tailoring messages, influencing senior leadership teams and gaining buy in to drive robust governance practices. Expertise in end-to-end HR processes and procedures, with a strong understanding of regulatory requirements and risk and control frameworks. A natural leader who can engage through written and verbal communication and negotiate positive outcomes. Strength in building trusting relationships, collaborating cross functionally and engaging with a variety of stakeholders. KEY SKILLS Risk and Control Change Management Project Management | Prince2 Regulation and Governance Business Planning Cross Functional Collaboration
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