Stacy Erickson
Global Training Leader | Empowering Support Scientists & Customer Success | Driving Process Improvements at Illumina
- Role
- Associate Director, Global Technical Training at Illumina
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Stacy Erickson
Trusted and motivating leader with 15+ years of mentoring and leading highly technical individuals. Dedicated to developing highly collaborative teams of scientists and driving process improvements that enhance the employee and customer experience.TOP 5 GALLUP STRENGTHS:1. Learner2. Achiever3. Analytical4. Command5. ActivatorDiSC PROFILE:DC - are my passions?• Cancer Fighter:I have dedicated my life to improving human health through roles performing research, supporting scientists and innovation, fundraising, and empowering future generations of scientists.• Certified Yoga Teacher and Exercise Enthusiast:Life lessons from yoga: Your Ego, Be Present, and Breathe Through ChallengesSpecialties and Keywords: genomics, biotechnology, customer support, customer experience, applications scientists, technical training & development, project management, process improvement, creative problem solving, troubleshooting, technical leadership, change management, performance management, team building, career coach, mentoring, interdepartmental collaboration, key performance metrics/KPI analysis, SFDC/SalesForce/CRM workflows
Experience
Associate Director, Global Technical Training
May 2025 — Present
Education
UC San Diego
Ph.D., Division of Biological Sciences
2009 — 2012
University of Minnesota
B.S., Biology
1999 — 2003
University of Colorado Boulder
Ph.D. (completed at UCSD), Molecular, Cellular, and Developmental Biology
2005 — 2009
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