Stacy N. Kersten
Divisional SVP Strategic Comp @Great American Insurance Group
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WORK HISTORY
Divisional SVP Strategic Comp @Great American Insurance Group
Cincinnati, OH, US
Provide overall strategic and tactical leadership, direction and management of Claims, Claims Operations, and the Hiring, Training and Development teams, which consist of a nationwide staff of work-from-home professionals.
EDUCATION
Whittier Law School
Doctor of Law (J.D.), Law
University of Cincinnati
Associate of Applied Science (A.A.S.), Criminal Justice
California State University, Fullerton
Bachelor of Arts (B.A.), Criminal Justice
SKILLS
ABOUT STACY N. KERSTEN
Self-motivated, focused, and tenacious business professional who is adept at identifying opportunities for positive change and implementing highly effective programs. Initiate the creation of processes to mitigate business risk and reduce legal expenses. Create operating plans that meet strategic organizational goals that are aligned with overall mission and values. Extremely detail-oriented, yield additional responsibilities based on a reputation for ability to multitask, prioritize assignments, and follow-through on all projects. Create a culture of courage, continuous learning, accountability and prudent risk-taking designed to constructively question the status quo and implement positive changes. Demonstrate comfort in fast-paced, deadline-focused environments where team-based collaboration and communication are critical. Problem solver who seeks creative solutions to avoid escalations and optimize client satisfaction. Recognized for the ability to lead the professional development of others and foster high performing teams that are committed and exceed business goals.Licensed attorney and active member of the State Bar of California, US District Court, Central District of California, and United States Court of Appeals for the Ninth Circuit.Specialties: Strategic Planning and ImplementationCollaboration Across NetworksLeading by InfluenceInitiative and EntrepeneurshipCritical Thinking and Problem SolvingClaim and Legal File AuditingFinancial Budgeting and ForecastingBusiness Process ImprovementTeaching, Training and DevelopmentAgility and Adaptability
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